Last Updated: September 12, 2026
This Commercial Limited Warranty applies to eligible new HotBell-branded products purchased directly from HotBell LLC ("HotBell") by the original approved Business Buyer through www.hotbell.shop, an accepted HotBell quotation or invoice, or another eligible direct HotBell commercial sales channel.
This warranty applies to products acquired primarily for:
This Commercial Limited Warranty does not replace the HotBell One-Year Limited Retail Warranty applicable to qualifying consumer transactions.
Unless a:
states otherwise, eligible new HotBell-branded products purchased directly by the original approved Business Buyer include a:
TWO-YEAR COMMERCIAL LIMITED WARRANTY
The warranty period begins on the date of delivery to the original Business Buyer.
This warranty applies to the original Business Buyer purchasing directly from HotBell.
This Commercial Limited Warranty is non-transferable unless:
A downstream customer purchasing from an independent reseller is not automatically the holder of this Commercial Limited Warranty.
During the applicable warranty period, HotBell warrants that eligible products will be free from qualifying defects in materials and workmanship under normal commercial use consistent with:
To the maximum extent permitted by applicable law, this Commercial Limited Warranty does not cover damage or failure caused by:
The Business Buyer is responsible for:
Contact HotBell:
Email: service@hotbell.store
Phone: +1 (208) 403-6070
Provide, as applicable:
HotBell may require reasonable remote troubleshooting before authorizing a return.
The Business Buyer must not:
Products must not be returned until HotBell issues an applicable RMA and written return instructions.
The RMA applies only to the:
identified in the authorization.
An RMA authorizes evaluation.
It does not itself constitute warranty approval.
HotBell may:
returned merchandise.
HotBell may compare the product against:
For an approved covered claim, HotBell will, at its reasonable option and subject to applicable law:
Replacement merchandise may be:
unless applicable written transaction terms or applicable law require otherwise.
Return freight, insurance, secure packaging, customs, brokerage, and related expenses are governed by the applicable:
Unless HotBell agrees otherwise in writing, the Business Buyer is responsible for:
Freight-collect and COD returns will not be accepted unless HotBell authorizes them in writing.
A repaired or replacement product remains covered for the remainder of the original Commercial Limited Warranty period unless HotBell provides different written terms.
Third-party branded merchandise is subject to the applicable manufacturer's commercial warranty, if any, unless HotBell expressly provides a separate written warranty.
HotBell does not assume a third-party manufacturer's warranty obligations merely by reselling that manufacturer's product unless HotBell expressly agrees otherwise in writing.
A Business Buyer that resells, distributes, installs, or integrates products is responsible for its own:
A Business Buyer may not represent that HotBell provides a:
beyond HotBell's applicable written terms.
A third-party repair, component, or service does not automatically establish that a product is excluded from warranty coverage.
However, Commercial Warranty coverage may be denied to the extent HotBell reasonably determines that the claimed defect or damage resulted from:
Business Buyers are responsible for backing up and securing business data before submitting equipment for warranty service.
Warranty service may result in loss of:
To the maximum extent permitted by applicable law, HotBell is not responsible for restoring such information.
EXCEPT FOR THIS EXPRESS COMMERCIAL LIMITED WARRANTY OR ANOTHER EXPRESS WARRANTY PROVIDED BY HOTBELL IN WRITING, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRODUCTS AND COMMERCIAL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HOTBELL DISCLAIMS OTHER EXPRESS OR IMPLIED COMMERCIAL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF:
This disclaimer does not cancel this express Commercial Limited Warranty.
This disclaimer does not apply where applicable law prohibits the disclaimer.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HOTBELL WILL NOT BE LIABLE UNDER THIS COMMERCIAL LIMITED WARRANTY FOR:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HOTBELL'S AGGREGATE LIABILITY ARISING FROM OR RELATING TO A PRODUCT UNDER THIS COMMERCIAL LIMITED WARRANTY WILL NOT EXCEED THE NET AMOUNT ACTUALLY PAID TO HOTBELL FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.
These limitations do not apply to liability that applicable law does not permit HotBell to exclude or limit.
Nothing in this Commercial Limited Warranty limits any mandatory:
Business Buyers reselling or deploying affected products must reasonably cooperate with applicable legally required safety or recall actions.
Where terms conflict, the following order generally applies unless an authorized HotBell representative expressly agrees otherwise in writing:
Nothing in this section overrides a nonwaivable legal requirement.
This Commercial Limited Warranty is governed by the laws of the State of Idaho and applicable federal law, without regard to conflict-of-law principles.
Applicable dispute-resolution provisions contained in a validly accepted:
remain applicable.
HotBell may update this Commercial Limited Warranty prospectively.
The warranty applicable when the relevant product is purchased governs that product unless:
Warrantor: HotBell LLC
845 W. Center Street, Door E, Suite E301
Pocatello, ID 83204
United States
Website: www.hotbell.shop
Commercial Warranty / RMA: Service@HotBell.shop
Business Sales: dingyu@hotbell.shop
Phone: +1 (208) 403-6070
Office Hours: Monday-Friday, 8:00 AM-4:00 PM Mountain Time
HotBell Store
845 W. Center St, Pocatello, ID 83204
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